Customer Care

Payment Methods

Transaction Safety
The security of your information, transactions, and money is the core of our business and our top priority at GameTime Athletics and PayPal.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.

Online shopping safety tip: When you proceeed to check out of a ecommerce site, be sure you are on the same website of the company and not moved to another website that you know nothing about. You can check by looking at the address bar window in your browser. ALWAYS be sure that you see the closed lock on your browser when you're giving your credit card information. On Netscape it will be a solid key.

Your E-mail Address
Upon the successfull completion of your order, a copy of your order is sent to your e-mail address. You will need a copy of your order if for some reason you need to return the product. Please note that some Spam filtering software may prevent you from receiving these legitimate notifications. You should check with your ISP regarding mail filtering. Check our privacy policy for more information.

Shipping
Ground Shipping is our standard method of shipping. Orders placed today are usually shipped within 24-48 hrs. You can expect your order to arrive in 5-7 business days. We do ship items 2nd-Day Air and Overnight however those orders require an additional charge.

Sales Tax
GameTime Athletics is required to withhold the applicable sales tax for orders to be delivered to addresses within Missouri. The current sales tax rate is 7.975%.

Customer Service
If you have any questions or concerns regarding your order, contact us at orders@gtathletics.net. We are closed on week-ends and holidays, however you can purchase from our site 24-7.