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Customer Care
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HOW TO USE OUR SITE
Not sure how to begin shopping at GTAthletics.net? Just like a physical store, GTAthletics.net provides you with a shopping cart. Once you've designed or have decided on the product that you want, simply click the button marked "Add To Cart" to add that item to your shopping cart. The item will remain in your cart wherever else you decide to go on the site. You can always remove the item later if you change your mind. It's that easy!
Check what's in your shopping cart by clicking on "CHECKOUT" at the top right of every page. It provides a product description and price of each item in your cart. It also lets you see your subtotal. Our cart is very user-friendly, it will even calculate Missouri state tax and shipping charges for you (non-Missouri residents do not pay Missouri state sales tax). Your order is not placed until you receive a receipt on your screen.
- Once you add an item to your shopping cart, you can continue shopping.
- When you want to view the items in your shopping cart again, simply click the "CHECKOUT" link located at the top of every page.
- To change the number of items in your cart. When the page loads, edit the quantity, and click the UPDATE button for that item.
- To remove one or more items in your cart. When the page loads, check REMOVE next to the product you wish to remove, and click the UPDATE button for that item.
- When you are finished adding products to your cart, simply click the "PROCEED" button which will take you to the Billing & Shipping Information Page which will prompt you for your credit card billing information and the shipping address for this order.
- After you enter your Billing & Shipping information correctly, you will be taken to an Order Review page which will show your total cost including any shipping and tax costs. On this page you will see a "CHECKOUT" button which when you are confident all the information is correct, you can click on this button and you will be taken to PayPal to enter your credit card information.
- Once on the PayPal Page, you will see a Purchase Order Number on the top left with your Order Total on the right. Your billing information you entered earlier on gtathletics.net should be populated on the page with blank boxes to enter you Credit Card Number, Expiration Date and CSC. If you have a PayPal account, you can choose to login into PayPal and use your PayPal account. You can use Visa, MasterCard, Discover, and American Express with PayPal. Plus, when you pay with PayPal, you do not expose your credit card number to GameTime Athletics. Your credit card information is kept secure on PayPal's site. PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.
- After successfully entering your credit card information and paying for your order, you will be redirected back to gtathletics.net where an order receipt will be shown on the page. We suggest you print this page.
- You will also receive two emails, one from PayPal confirming your credit was charged and one from GameTime Athletics with an order receipt. Again, please save these emails until your order is delivered.
- Your online experience is now complete and GameTime Athletics begins to fulfill your order.
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